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Showerking Warranty & Returns

Returns Policy You may return your goods UNOPENED within 14 days in a saleable condition for a full refund. Cost of returning the goods is the responsibility of the buyer.  Please telephone the office within 48 hours of receipt of your order if you wish to do this. 
We do not accept returns outside this policy.


Showerking Delivery Policy
Standard delivery is 48 hours via Parcelforce. We aim to despatch same day on orders received by 12pm, we guarantee to despatch within one working day of your order being received except weekends. Despatches/deliveries are Monday to Friday only. If you require a Saturday delivery, please enquire for details of charges.

Showerking The UK's largest supplier Cointra, Eccotemp, and Marey hot water heaters.  We also supply Waterboy, Screwfix & have installed Heatstar for the last 12 years. Offering the BEST value for LPG water heaters all year long, imported directly from Cointra by Showerking Ltd.....unbeatable prices,                                   Tel 01342 824715


Warranties Goods are covered by a one-year manufacturer’s warranty. Please read the instruction booklet carefully before installation, damage caused by faulty user installation is not covered by the warranty and will be the responsibility of the purchaser.  PLEASE NOTE the outside showers are not designed to be left in freezing conditions. Units should be drained and stored away during freezing.  Frost damage is NOT covered by the manufacturer’s warranty.  Warranty is provided by Eccotemp, telephone number 01202 590008. 

Privacy Policy We operate under the Payment Card Industry Data Security Standard with regard to credit/debit card payments. Payments accepted over the telephone are currently processed via the Paypal system and no record of card numbers is kept by the Showerking Ltd.  Customer information such as name, address and other contact details is never passed to third parties except as necessary to Paypal for processing of card payments. Showerking Ltd GB House, Forest Row, East Sussex RH18 5PA  01342 824715



Office Showerking GB House Road Forest Row East Sussex Rh18 5PA 01342 824715

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